Delete Your Account

Delete it yourself

You can delete your account at any time. It takes effect immediately and cannot be undone.

On the website: sign in at proposal-foundry.com/portal. On a computer, choose Delete account at the bottom of the menu on the left; on a phone, go to Settings and choose Delete account.
In the app: open the Proposal Foundry app, sign in, go to Settings and choose Delete account.
Read the summary of what will be deleted, type DELETE and confirm.

Ask us to delete it

If you cannot sign in, email info@proposal-foundry.com from the email address on the account and ask us to delete it. We confirm your request and complete the deletion within 30 days.

What is deleted

your sign-in account (email address and password);
your company profile, pipeline decisions, notes, ratings, alert rules, daily-feed settings and alert history;
documents you retrieved or attached, and their AI analyses;
push notification registrations for your devices;
your company record, if you are the last user in your company.

What is kept, and for how long

Invoices, receipts and payment records for your company's subscription are kept by our payment processor, Stripe, and by us for as long as tax and accounting law requires (generally up to 7 years).
Other users in your company keep their own accounts and the company's subscription.
Server logs may contain your account identifier for up to 30 days before they are deleted automatically.

Before you delete

If you are the only user in your company and its subscription is set to renew, cancel it first in Settings, Billing, Manage billing (on the website). Otherwise the subscription would keep renewing with nobody able to manage it, so the portal asks you to cancel first.
Deleting your account does not by itself refund any payment; see the Refund Policy.

Contact

The Daniel Group LLC (Proposal Foundry), 15999 S. Rancho Sahuarita Blvd., Sahuarita, Arizona 85629. Email: info@proposal-foundry.com.